International Shade Products Inc, d/b/a Keder Screens
12446 State Hwy 205, Lavon, TX 75166
www.kederscreens.com
Last Updated: July 9, 2026
These Terms and Conditions (these “Terms and Conditions” or “Agreement”) are the only terms which govern the sale of goods (“Products”) by International Shade Products Inc, d/b/a Keder Screens (“Keder Screens,” “Company,” “we,” “our,” or “us”) to its Registered Dealers, as well as the use of our website at kederscreens.com, vtrackscreens.com, our dealer portal, and any related platforms and services (collectively, the “Services”).
Notwithstanding anything herein to the contrary, if a written contract signed by both parties is in existence covering the sale of the Products covered hereby, the terms and conditions of such contract shall prevail to the extent they are inconsistent with these Terms and Conditions.
The accompanying quotation (“Quotation”), these Terms and Conditions, and the Dealer Acknowledgement comprise the entire agreement between the parties, and supersede all prior or contemporaneous understandings, agreements, negotiations, representations and warranties, and communications, both written and oral.
These Terms and Conditions prevail over any of Registered Dealer’s general terms and conditions of purchase regardless of whether or when Registered Dealer has submitted its purchase order or such terms. Fulfillment of an order does not constitute acceptance of any of the Registered Dealer’s terms and conditions and does not serve to modify or amend these Terms and Conditions, and Keder Screens expressly rejects any terms and conditions in your order or other documents.
BY SUBMITTING A PURCHASE ORDER, MAKING A PAYMENT, ACCESSING OUR DEALER PORTAL, OR OTHERWISE REQUESTING PRODUCTS FROM KEDER SCREENS, THE REGISTERED DEALER AGREES TO THESE TERMS AND CONDITIONS.
1. Acceptance of Terms and Eligibility
1.1. By accessing the Services and using our platforms, you accept and agree to comply with these Terms and our Privacy Policy. You represent that you are at least 18 years of age and have the legal authority to enter into binding agreements on behalf of your business entity.
1.2. Our Products are sold exclusively through authorized Registered Dealers. To place orders, you must apply for and receive approval as a Registered Dealer.
1.3. You are responsible for maintaining the confidentiality of your account credentials, including usernames, passwords, and API keys. You agree to notify us immediately at info@kederscreens.com of any unauthorized access to your account.
1.4. You are responsible for all activity that occurs under your account, including orders placed by your employees, authorized sales representatives, or rep firm contacts.
1.5. We reserve the right to suspend or terminate dealer accounts at our sole discretion for violation of these Terms, non-payment, or any other reason we deem appropriate, with or without notice.
2. Quotations
2.1. All Quotations will be subject to change unless the order and final specifications for immediate production are received within 60 days from the Quotation date and written approval (“Dealer Acknowledgement”) is received by the Registered Dealer.
2.2. If, after reviewing the information provided in the Quotation, you have any questions about what is included, we will be happy to provide you with a further explanation, drawings, or samples.
3. Product Descriptions and Custom Manufacturing
3.1. Keder Screens Products are custom-manufactured retractable screen systems built to the specifications you provide at the time of order, only within published performance limitations based on tested sizes and configurations. Because each Product is made to order, Products cannot be returned or exchanged except as described in Section 9 (Order Cancellations).
3.2. You are solely responsible for the accuracy of all order specifications, including but not limited to: measurements (width, height), fabric type and color, system color, motor type and side, track mount configuration, u-channel selection, installation type, and all other options. We manufacture Products based on the specifications you submit and are not liable for errors in your submitted data.
3.3. Product descriptions, images, and specifications on our website and dealer portal are provided for general reference only. While we strive for accuracy, we do not guarantee that descriptions are error-free, complete, or current. Colors shown on screen may vary from actual product colors.
3.4. Product availability is subject to change without notice. We reserve the right to limit quantities, discontinue Products, correct errors, and update information at any time without prior notice, including after order placement.
4. Lead Time and Shipment Date
4.1. All Products are manufactured to your specifications. The lead time will vary depending upon your requirements and begins when we receive your signed Approval Packet (consisting of a signed Quotation, any required deposits, and signed shop drawings and color chip, if applicable).
4.2. Please allow sufficient lead time as advised by your sales representative. All lead times and shipment dates (whether provided in a Quotation, Dealer Acknowledgement, or otherwise) are estimates only. Keder Screens uses commercially reasonable efforts to fill orders in accordance with the estimated lead time and shipment date.
4.3. However, Keder Screens will not be responsible for any delays in filling an order nor be liable for any losses or damages resulting from such delays, and no order shall be subject to cancellation for such delays.
5. Pricing
5.1. The price you will pay is the total shown on the Dealer Acknowledgement, as modified by any subsequent approved change orders. All prices are quoted in United States Dollars (USD).
5.2. Notwithstanding any other terms in this Agreement, the price set forth in the Dealer Acknowledgement is valid for thirty (30) calendar days, and the price may be subject to surcharges or other fees related to the actual increase in our material costs, including tariff surcharges. Keder Screens will promptly notify the Registered Dealer of any such surcharges.
5.3. Dealer pricing is based on your approved discount tier and is confidential between you and the Company. You agree not to disclose your dealer pricing to other dealers or unauthorized parties.
5.4. Keder Screens reserves the right to refuse or cancel any order, including orders where pricing errors have occurred. If payment has been collected for a cancelled order, we will issue a refund to the original payment method.
Tax Exemption Certificate
5.5. A properly completed Transaction Privilege Tax Exemption Certificate, for the state or region you are located in, must be on file with us.
6. Payment Terms
6.1. The following payment terms are only available to Registered Dealers with open accounts in good standing. Orders are not binding upon Keder Screens until accepted and a Dealer Acknowledgement is sent.
6.2. All custom program orders, Pay in Advance (“PIA”) orders, and orders which exceed the Registered Dealer’s credit limit require a fifty percent (50%) deposit at the time of order. Orders that exceed the Registered Dealer’s credit limit may require additional deposit payments, specified at the time of order placement.
6.3. We accept payment via credit card (processed securely through Authorize.net using Accept.js client-side tokenization), ACH bank transfer (processed securely through Helcim using HelcimPay.js client-side tokenization), and other methods as made available through our dealer portal. Raw credit card numbers, CVV codes, and bank account numbers never touch or pass through our servers. All payment processing complies with Payment Card Industry Data Security Standard (PCI DSS) requirements.
6.4. If shipped by common carrier, partial shipments will be invoiced as they are shipped and a pro rata portion of the deposit received will be applied to each shipment. Products that are picked up, delivered crate and freight, or delivered by Keder Screens will be invoiced upon receipt by the customer.
6.5. The final balance is due in the amount and on the date indicated in the invoice. If you are eligible for an ACH payment discount, the applicable terms will be reflected on the final invoice. Any ACH discount is applicable to materials only, excluding freight, sales tax, and all other associated costs.
Delinquent Accounts
6.6. If any payments are more than thirty (30) days overdue, the account will be considered delinquent and subject to a one and a half percent (1.5%) per month interest charge (18% per annum) or the maximum rate permitted by applicable law, whichever is less.
6.7. If for any reason an invoice remains unpaid for more than forty-five (45) days or other grounds for insecurity arise with respect to a due payment, Keder Screens may, in its sole discretion, demand different terms of payment or assurance, or stop production on any open orders and hold shipments until the account is brought current.
PIA Terms (Pay in Advance)
6.8. All PIA orders require one hundred percent (100%) payment in full at time of order. There will be no exceptions made for PIA orders.
6.9. If you wish to establish an open account, please contact your Keder Screens sales representative for a credit application. Please allow ten (10) days for review of submitted account applications.
No Withholding of Payment
6.10. In the event of any dispute between Keder Screens and the Registered Dealer, the Registered Dealer will not withhold payment of the purchase price of the Products purchased or any other amount payable to Keder Screens in connection with this Agreement.
7. Delivery and Acceptance
Shipping via Third-Party Carrier
7.1. To the extent Products are shipped, transported, and delivered to the Registered Dealer by third-party carrier, such Products shall be delivered F.O.B. Keder Screens’ facility, located at 12446 SH 205, Lavon, TX 75166. Once provided by Keder Screens to the carrier for transport, the Products shall be deemed to have been delivered and all risk of loss shall transfer to the Registered Dealer.
Shipping via Keder Screens’ Delivery
7.2. To the extent Products are shipped, transported, and delivered to the Registered Dealer via Keder Screens’ delivery, such Products shall be delivered F.O.B. the location requested by the Registered Dealer (and agreed to in writing) and once delivered to such location, the Products shall be deemed to have been delivered and all risk of loss shall transfer to the Registered Dealer.
Title Transfer
7.3. Notwithstanding the foregoing, title to the Products shall not pass to the Registered Dealer until Keder Screens has received payment in full for such Products and any other Products previously sold to the Registered Dealer.
Inspection Requirements
7.4. Upon receipt of a shipment, the Registered Dealer is required to immediately inspect the Products. Any damage, shortages, errors, or other inconsistencies with the Dealer Acknowledgement must be reported to Keder Screens in writing within forty-eight (48) hours from receipt of the shipment.
7.5. Failure to make such a claim within such forty-eight (48) hour period will constitute a waiver of all such claims by the Registered Dealer and such failure will constitute acceptance of the Products, as delivered.
7.6. Shipping costs are calculated at the time of order and displayed on your invoice. Freight shipping rates include any applicable markup.
Will-Call Orders
7.7. Will-call orders must be picked up within fourteen (14) business days of notification that the order is ready. We reserve the right to charge storage fees for orders not picked up within this period.
8. Modifications to Terms
Keder Screens reserves the right to update or change these Terms at any time without prior notice. The most recent version will be posted on this page with an updated “Last Updated” date. Continued use of the Services after changes are posted constitutes acceptance of the updated Terms. For material changes, we will make reasonable efforts to notify you via email or through our dealer portal.
9. Order Cancellations
9.1. It is the Registered Dealer’s responsibility to immediately review the Dealer Acknowledgement to ensure it is consistent with the order specifications. Any changes, modifications, or cancellations must be made within forty-eight (48) hours of receipt of the Dealer Acknowledgement.
9.2. After forty-eight (48) hours, a new order must be placed and penalties, up to and including the full purchase price, may apply.
9.3. Orders cancelled before production release may be subject to a cancellation fee.
10. Special Orders
10.1. Special Orders refers to any non-standard option request. Keder Screens’ Special Order validation and pricing process only evaluates Keder Screens’ ability to build the non-standard specifications requested and the estimated cost of additional materials based solely on the requested product size and configuration.
10.2. Keder Screens does not individually test Special Order options or configurations or undertake any independent evaluation of individual project conditions. Therefore, Keder Screens’ validation of any Special Order is neither advice nor a recommendation, guarantee, warranty, or certification that the Special Order product will meet the performance criteria of Keder Screens’ standard options or otherwise be appropriate or suitable for any particular project, design, application, climate, condition, use, or customer need or purpose.
10.3. Keder Screens strongly recommends obtaining an independent suitability evaluation for each project by a qualified professional.
11. Optional Product Accessories
11.1. Keder Screens does not guarantee, warranty, or certify the use or installation of any optional accessories, parts, add-ons, equipment, supports, or other aftermarket items (whether or not affixed to Keder Screens’ Products and whether or not manufactured by Keder Screens or third parties).
11.2. The use or installation of such Optional Product Accessories may damage the Products and negatively impact operation and performance characteristics. Dealers and/or construction professionals who elect to use or install Optional Product Accessories do so at their own risk and Keder Screens expressly disclaims all liability for direct, indirect, special, incidental, or consequential damages caused by, resulting from, or connected to the use or installation of Optional Product Accessories.
11.3. Use or installation of any Optional Product Accessories may void Keder Screens’ limited express warranties to the extent it causes product damage, adversely affects product operation or performance, or violates applicable building codes.
12. Registered Dealer Responsibilities
12.1. Registered Dealers shall conduct themselves in an honest and professional manner and at no time misrepresent Keder Screens’ Products, services, or warranties to any third party.
12.2. The Registered Dealer shall not engage in any selling practices that are not sanctioned by Keder Screens, including without limitation, sales practices which are unfair, deceptive, misleading, irresponsible, or which unfairly misleads or induces an unwilling customer to make a purchase.
Installation Compliance
12.3. The Registered Dealer is solely responsible to take reasonable steps to ensure that Keder Screens’ Products are installed properly and in strict compliance with applicable building codes and regulations, and Keder Screens’ written installation instructions, such as only engaging, hiring, or recommending experienced installation professionals.
Site Conditions
12.4. The Registered Dealer is solely responsible for reviewing all conditions under which the Products will be installed and advise all parties necessary of any conditions that are hazardous, dangerous, or inappropriate for the selected Products.
Safety Information
12.5. The Registered Dealer is solely responsible to review all applicable warnings and safety information provided by Keder Screens and other third-party component manufacturers and provide such information to all necessary parties, including but not limited to end-users. The Registered Dealer shall also provide a copy of Keder Screens’ Care and Maintenance Guide to end-users.
13. Suitability
13.1. Keder Screens is not responsible for determining the suitability of any Product for a particular project, design, application, climate, condition, use, or customer need or purpose. Determining such Product suitability is the responsibility of the architect, contractor, Registered Dealer, installer, owner, user, and/or other construction professionals.
13.2. Keder Screens will not be responsible for any claims or damage arising from inappropriate selection of Products, faulty building design or construction, improper installation, or inaccurate orders.
13.3. Keder Screens does not control the application or selection of its product configurations or materials and assumes no responsibility therefore. It is the responsibility of the architect, contractor, Registered Dealer, installer, owner, user, and/or other construction professionals to make these selections in strict compliance with applicable laws and codes.
14. Relationship
14.1. Registered Dealers, and their employees, agents, and representatives, operate as independent contractors and are not employees, agents, or representatives of Keder Screens, nor are they in a partnership or joint venture with Keder Screens.
14.2. No right is given to the Registered Dealer to enter into any agreement or commitment in the name of or on behalf of Keder Screens or to bind Keder Screens in any respect whatsoever. Neither shall anything contained herein or done in pursuance hereof be deemed to authorize a Registered Dealer to act as the legal representative of Keder Screens for any purpose whatsoever.
15. Warranties; Exclusive Remedy
15.1. Keder Screens provides express limited warranties with its Products, which are available at www.kederscreens.com.
15.2. KEDER SCREENS MAKES NO OTHER WARRANTIES AND EXPRESSLY DISCLAIMS ALL OTHER REPRESENTATIONS, WARRANTIES, CONDITIONS, OR COVENANTS OF ANY KIND, EITHER STATUTORY, EXPRESS, OR IMPLIED INCLUDING WITHOUT LIMITATION, ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, USE, CLIMATE, CONDITION, OR DURABILITY.
15.3. No distributor, dealer (Registered or otherwise), employee, or representative of Keder Screens has the authority to change, extend, or in any way modify Keder Screens’ express limited warranties, either orally or in writing, and any such modification will have no force or effect.
16. Intellectual Property
16.1. All content on our website and portals, and all intellectual property rights relating to Keder Screens’ Products — including but not limited to all trademarks, service marks, copyrights, patents, trade names, trade secrets, logotypes, photography, software, advertising and other commercial symbols, and goodwill (collectively “Intellectual Property”) — whether registered or not, are and shall remain the sole property of Keder Screens.
16.2. Nothing in this Agreement shall be deemed to confer upon or transfer to Registered Dealers any right, title, interest, or license, whether express or implied, in or to any of Keder Screens’ Intellectual Property.
16.3. Registered Dealer further agrees to immediately report to Keder Screens any illegal use or infringement of Keder Screens’ Intellectual Property.
16.4. You may not use, reproduce, modify, or distribute any content without prior written permission. We grant you a limited, non-exclusive, revocable license to use product images and marketing materials we provide for the sole purpose of promoting and reselling our Products. This license terminates upon termination of your dealer account.
17. Confidential Information
17.1. The Registered Dealer and Keder Screens (individually a “Party” and collectively the “Parties”) acknowledge that it may be necessary to share information of a confidential nature, such as information relating to either Party’s services, products, personnel, clients, financial data, plans, forecasts, Intellectual Property, methodologies, algorithms, agreements, market intelligence, technical concepts, customer information, strategic analyses, internal developments, dealer pricing, discount tiers, commission structures, and other non-public information (collectively “Confidential Information”).
17.2. Both Parties agree that such information shall not be used for any purpose other than the performance of this Agreement or disclosed to anyone other than officers, employees, representatives, and related Parties with a need to know.
17.3. In the event Confidential Information is required to be disclosed by court order, governmental agency, operation of law, or pursuant to judicial, administrative, or regulatory process, the disclosing Party shall provide prompt notice of such prospective disclosure in order to permit the opportunity for the other Party to seek appropriate relief.
17.4. The Parties acknowledge that any use or disclosure of Confidential Information in a manner inconsistent with this provision will cause irreparable damage and may entitle the damaged Party to injunctive or other equitable relief, in addition to any other remedies available by law or under this Agreement.
18. User Conduct on Digital Platforms
18.1. You agree not to use our websites, portals, or digital platforms in ways that could damage, disable, or impair them or interfere with others’ use and enjoyment. Specifically, you agree not to:
- Post or transmit unlawful, fraudulent, or harmful content
- Impersonate any individual or entity or misrepresent affiliation with Keder Screens
- Use automated means (e.g., robots, crawlers, scrapers) to access or collect information without express permission
- Attempt to interfere with the security or functionality of any platform
- Attempt to gain unauthorized access to any part of the platforms, other accounts, computer systems, or networks
- Reverse engineer, decompile, or disassemble any software or technology used in connection with the platforms
- Store, share, or transmit payment card data through any unsecured channel
19. SMS / Text Message Program
19.1. By providing your mobile number and opting in, you consent to receive recurring automated transactional order-notification text messages from Keder Screens at that number — updates about your own orders (order ready, balance due, shipped, delivered). This program sends transactional order notifications only; it does not send marketing or promotional texts. Consent is not a condition of any purchase. Message frequency may vary, and standard message and data rates may apply. You may opt out at any time by replying STOP, or reply HELP for assistance. For details on how we handle your mobile information, see our Privacy Policy.
20. Indemnification
The Registered Dealer is solely responsible for all acts or omissions performed by its agents, employees, and subcontractors. The Registered Dealer shall defend, indemnify, and hold Keder Screens harmless against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to: (a) the conduct or omission of the Registered Dealer, its agents, employees, and subcontractors; (b) your use of our Products or Services; (c) your violation of these Terms; (d) your violation of any applicable law or regulation; (e) claims by your customers related to product installation, use, or performance; or (f) any dispute between you and your customers.
21. Limitation of Liability
KEDER SCREENS WILL NOT BE LIABLE FOR ANY INCIDENTAL, CONSEQUENTIAL, INDIRECT, SPECIAL, CONTINGENT, OR PUNITIVE DAMAGES FOR:
- Any claim, whether based on a breach of warranty, breach of contract, tort, strict liability, or otherwise;
- The tender of defective or nonconforming goods;
- Breach of any other provision in this Agreement;
- Any claims, demands, or actions arising from contracts between the Registered Dealer, its customers, agents, employees, subcontractors, end-users, or other third parties; or
- Any loss or claim arising out of or in connection with any third-party recommendation, installation, modification, or repair.
IN NO EVENT WILL KEDER SCREENS’ LIABILITY EXCEED THE PURCHASE PRICE PAID FOR THE SUBJECT PRODUCT OR COMPONENT.
KEDER SCREENS WILL ALSO NOT BE LIABLE FOR ANY CLAIM, LOSS, OR DAMAGES ARISING OUT OF THE INSTALLATION OF OUR PRODUCTS.
22. Governing Law and Dispute Resolution
22.1. These Terms and Conditions and any sale of Products hereunder will be governed and construed in accordance with the laws of the State of Texas, without regard to conflicts of laws rules.
Arbitration
22.2. All claims, disputes, and controversies arising out of or relating to this Agreement, or the breach thereof, or the use of the Products, shall be submitted to arbitration in Dallas, Texas by a single arbitrator, mutually agreed to by the Parties. Such arbitration shall be conducted in accordance with the Commercial Arbitration Rules of the American Arbitration Association (“AAA”) for U.S. Sales, except that the Texas Rules of Evidence shall apply. The arbitration need not be conducted by or through AAA.
Class Action Waiver
22.3. Except as provided herein, the arbitration shall not be brought or adjudicated on a representative, collective, consolidated, or class action basis and the Registered Dealer and/or any other person or entity making a claim against Keder Screens pursuant to this Agreement (collectively “Claimants”) waives any and all rights to:
- Assert any claim against Keder Screens on a representative or collective basis;
- Represent or participate in any class action against Keder Screens;
- Join any third party’s claims in a single arbitration against Keder Screens; or
- Consolidate Claimant’s arbitration with Keder Screens with any other arbitration involving a third party.
Nothing in this section shall prevent Keder Screens, in its sole discretion, from joining or consolidating any arbitration with Claimant with an arbitration between Keder Screens and a third party regarding the same claim or transaction. In the event of any conflict between this provision and the AAA Commercial Arbitration Rules, this provision shall control.
22.4. Any judgment on the award rendered by the arbitrator may be entered in any U.S. court having jurisdiction.
23. Force Majeure
Keder Screens will not be liable for delays in lead times or shipment of any order or failure in the performance of any of its obligations caused by: accidents; labor disputes; shortages of labor, materials, fuel, or power; fires, floods, or other acts of God; pandemics or epidemics; acts or omissions of the Registered Dealer; restrictions imposed by national or local legislation or regulations; government orders or sanctions; supply chain disruptions; carrier disruptions; or any cause, whether similar or dissimilar to those enumerated in this section, including without limitation cease of production or operation by a company due to economic hardship, which is beyond the control of Keder Screens.
24. Severability
If any provision in this Agreement shall be declared by any court of competent jurisdiction to be illegal, void, or unenforceable, such provision shall be enforced to the maximum extent valid and enforceable and the other provisions shall not be affected but shall remain in full force and effect.
25. No Waiver
In the event Keder Screens decides, in its sole discretion, to deviate from any of the terms in this Agreement, such exception shall apply only to the limited circumstance and limited time for which it was granted and shall not be construed as a waiver of Keder Screens’ right to strictly enforce any provision hereunder.
26. Entire Agreement
These Terms and Conditions, together with our Privacy Policy, Cookie Policy, Warranty Policy, and any separate signed dealer agreement, constitute the entire agreement between you and International Shade Products Inc with respect to the subject matter hereof and supersede all prior or contemporaneous agreements, communications, and proposals, whether oral or written.
27. Contact Information
International Shade Products Inc, d/b/a Keder Screens
12446 State Hwy 205
Lavon, Texas 75166, USA
Phone: (469) 942-7193
Email: info@kederscreens.com
Website: https://kederscreens.com
